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client success

SETTING YOUR CLIENT UP FOR SUCCESS

EPISODE 34

In this episode of The C Word podcast I talk about our responsibility in our client success  as the creative service provider, and how we can set the client and project up for success.

I’ll share what I think the future of messaging is in marketing to have more real, honest client relationships that achieve a win, win outcome.

I also talk through the 4 focus areas when it comes to setting your client up for success:

1/ Alignment – Is there alignment between what your client wants and what you’re offering?

2/ Knowledge – What gaps in clarity and understanding do you need to fill?

3/ Actions & Attitude – What does your client need to do and how will they need to behave?

4/ Emotions – What should they expect the journey to feel like?

FIND OUT MORE & SAY HI!

Well hello there!

The Creative Value Incubator is a brand new program to support graphic & web designers and brand-led creatives to grow and thrive

The Creative
Value Incubator is a brand new program to support graphic & web designers and brand-led creatives to grow and thrive

Over 8 weeks, we’ll work on the fundamentals for creative business success which I’ve learned and put into practice during my 20+ years in the industry.

Ready to join me? >> Check it out <<

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